Welcome to the KNOTbound Ltd Merchandise Fundraiser website & services. We hope you enjoy your use of our facilities. Please appreciate and understand that this is a legal world and that you, by not immediately leaving this website now or immediately after reading our terms of service are accepting our services under the terms of this agreement. It is your obligation to keep yourself informed of any changes that may occur between visits, as using our services each time is under the condition that you accept all our terms and conditions. We may change our terms and conditions from time to time without expressly informing you.

1 KNOTbound Ltd Merchandise Fundraiser Services:
Create, design, and customize products that are listed for sale.
Buy products that are listed for sale
Save and share designs that you may have created.
Use our fun picture and design tools.
Save created images and designs into public and personal galleries.
Post your created images to social networks or blogs that you have the legal right to do so.
Registering to subscribe to special offers and use galleries.

1.1 KNOTbound Ltd Merchandise Fundraiser Return Policy
We are proud of the level of quality we produce across all of our printing avenues. Having said that, we are only human and every once in a while we might have a printing hiccup or miss a manufacturing error in a garment. On the very odd occasion that this happens, we are happy to reprint your item. Before we can do that though there are a few steps you need to take. Firstly, read the all-important ‘What can be Returned’ list to determine whether or not your item is indeed returnable:

What can be returned?
Returns are only accepted if within 14 days of receipt of the purchase
Only damaged/faulty garments, or faulty prints can be returned/exchanged
Please note all returns must be in original packaging and have no noticeable signs of wear or makeup stains
Note: Shipping fees are non-refundable.

Sadly, we can not accept returns for:
Change of mind
Spelling, punctuation or grammatical errors made by the customer
Shipping or stock delays
Unsatisfaction with different colours profiles between different garments 
Incorrect product selection by the user - it is the responsibility of the customer to check size charts, style, garment thickness and colours before confirming and paying for their order either online or via our quoting system
Design errors introduced by the customer in the design process
Variances in the garment size of +/- 2cm (supplier allowance)
Unsatisfaction with print size - remember that the mockup garment you are designing on represents a full-size range, so be sure to measure out your print size on one of your own tees before uploading it to the design tool to ensure you are happy with how big it is going to print 
Inferior quality or low-resolution of uploaded images

The difference between printing on white garments and coloured garments: 
In order to be able to print on a coloured garment, we first have to spray the garment with a pre-treatment solution that allows the white ink something to stick to.  We then lay down a nice thick layer of white ink, followed by the colour layer.  Because of this, colours do tend to look much brighter than when printing on a white garment.  When we print on a white garment, the material absorbs the ink which means it loses a little bit of vibrancy.  Please ensure you call our sales team to discuss these differences and request samples before placing a larger order.  

The difference between our screen and your screen:
Now is a good time to point out that everyone’s monitors are different, which means that there are going to be small differences in the colours that you see on your screen and what our team is looking at.  In the same way, there is going to be a variation in what you see on screen to the actual garment or print colour.  For this reason, we do not guarantee colour matching on apparel or printing as it is just not possible for us to do so. We always recommend ordering a sample of both the garment and print if the colours are vital to your order. 

It is also important to note all orders placed via the online store are digitally printed, and that there is a difference in the finished product of a screen-printed garment, and a digitally printed garment.  Digital printing utilises water-based inks that are cured directly into the material of the garment, rather than sitting on top.  Due to this, digital printing is not as vibrant as screen printing and does not last as long. Digitally printed garments will begin to fade within the first few washes and continue to fade over time.  Digital printing is an excellent way to print a sample of a larger screen print order, as it will help to determine the position and size of your artwork.  It is important to remember that it is not possible to replicate the vibrancy, and density of a screen print using our direct-to-garment inks.  

Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, KNOTbound Ltd Merchandise Fundraiser does not proof documents created by its customers prior to processing.  When in doubt, call us ...we're super friendly and helpful.  

*Please note all returns must comply with KNOTbound Ltd Merchandise Fundraisers user agreement.

Once you have confirmed that you are eligible for a refund/reprint then simply send us an email with the following information.

Your name
Your order number
The date of your purchase
What garment/s you would like to return 
A short description of the manufacturing and/or print error
A photo of the garment

Post your return to:
KNOTbound Ltd Merchandise Fundraiser - Returns
11 Maud Street 
Newstead, QLD 4006

We will contact you as soon as we receive your return request to discuss what your options are. If stock permits we endeavour to get your reprint out within 2 business days. 

KNOTbound Ltd Merchandise Fundraiser approval disclaimer
We consider all of the following actions to constitute authority to proceed with your order.

Verbal Agreement
Payment of an invoice or emailing a reply with approval constitutes authority to proceed.  Clients are requested to check thoroughly before approval. We have taken the utmost care in creating your artwork, however, are not liable for client error.

We recommend that you check all proofs thoroughly before approving. We endeavour to be as accurate as possible however please note that due to the production process, colours, position, size and scale are indicative only 

​1.2 Delivery timeframes
KNOTbound Ltd Merchandise Fundraiser takes great pride in fulfilling our processing and printing timeframes on time and often ahead of schedule. We have also selected two of the best and most reliable postage companies to help ensure your orders are delivered on time and with care. Unfortunately, some circumstances are out of our control, and in the unlikely event there is a delay due to a courier, we cannot take responsibility. We will however do our best to ascertain the reason for the delay and resolve the issue asap.  

1.3 Washing instructions
The longevity of your tee and prints is largely up to you. To ensure you get as much wear out of them as possible please follow these instructions carefully.

Cold gentle wash inside out
Do not tumble dry (we like to hang ours straight on a coat hanger…no ironing necessary)
If you must iron, iron inside out
Do not dry in direct sunlight

1.4 Affiliate stores
KNOTbound Ltd Merchandise Fundraiser is happy to offer our customers the opportunity to create a new income stream via our Affiliate Store service.  All fees are paid to Deco Network by KNOTbound Ltd Merchandise Fundraiser, which means this service is free to our users!  

As this is a free service - it is up to the User to navigate their way through the store setup process and technical support will be limited.  We recommend the use of the 'Startup Wizard' to help guide you through creating your store.  It is not possible for us to notify affiliate stores of stock issues, updates and changes so please regularly check what is available via KNOTbound Ltd Merchandise Fundraiser main website.  

If a store becomes inactive for a long period of time then it will automatically be deleted without prior notice to the store owner.  We recommend utilising your social media outlets to create consistent traffic. 

The Tshirt Mill also reserves the right to delete stores we feel are offensive in any way.  This will be done at our own discretion. 

2 Using our KNOTbound Ltd Merchandise Fundraiser Services and Website:
In consideration of the promises and obligations given and assumed herein, and intending to be legally bound, these Terms of Use provide as follows.

2.1 Eligibility of children under 18
KNOTbound Ltd Merchandise Fundraiser will only knowingly provide products or services to persons who can lawfully enter into and form contracts under applicable law.

If you are under the age of 18, but at least 13 years of age, you may order products or services only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. Children under the age of 13 may view the Website but MAY NOT order products or services.

2.2 Definitions and Interpretation
In these Terms of Use, unless the context indicates a contrary intention:

Intellectual Property Rights means all industrial, commercial and intellectual property rights (including equivalent, neighbouring or proximate rights anywhere in the world that currently exist or are recognised in the future).
A person means any form of legal entity as well as any quasi-legal entity.
A User means any person using the website and/or services provided by KNOTbound Ltd Merchandise Fundraiser
A reference to any document, material, information or data includes that document, material, information and data howsoever stored, recorded or embodied, including in any electronic or digital media or otherwise.
The word includes in any form is not a word of limitation.

3 User's Obligations
In consideration of the promises and obligations given and assumed herein, and intending to be legally bound, these Terms of Use provide as follows.

3.1 Responsibilities
Users are and shall be wholly and exclusively responsible, at their own cost, for:

All telecommunications lines, modems, communication controllers, routers, multiplexers, terminals and all other equipment, hardware and software necessary to access and use the Website and services;
The use that it makes of the Website, including any article, material, literary or artistic work, design or other matter that the author, invents, creates, develops or produces;
Complying with all laws, regulations and rules in the uses country or jurisdiction;
Complying with any recommendations or guidelines issued by KNOTbound Ltd Merchandise Fundraiser with respect to the use of the Website and/or services and
Ensuring that all electronic or other media it uses in connection or in conjunction with the Website and the services provided complies with these Terms of Use and all applicable laws, regulations and rules.

3.2 Appropriate Content. KNOTbound Ltd Merchandise Fundraiser has an acceptable content policy that forbids inappropriate content from being produced and shipped on behalf of our clients. This is to protect our staff and the reputation of the brands we service. Content that is deemed inappropriate includes age-specific content such as pornography, illegal content such as child nudity and pornography and unsavoury content such as homophobic, sexism, racism, or animal cruelty. KNOTbound Ltd Merchandise Fundraiser will also not ship any item to a Prison as unfortunately much of that content is deemed inappropriate. If any of the above enters our facility the order will be cancelled immediately without notice.  

 

Search
Your cart is empty
Search

Select Currency

USD - United States Dollar
AUD - Australian Dollar
GBP - United Kingdom Pound
JPY - Japan Yen
CAD - Canada Dollar
AED - United Arab Emirates Dirhams
AFN - Afghanistan Afghanis
ALL - Albania Leke
AMD - Armenia Drams
ANG - Netherlands Antilles Guilders
AOA - Angola Kwanza
ARS - Argentina Pesos
AWG - Aruba Guilders
AZN - Azerbaijan New Manats
BAM - Bosnia and Herzegovina Convertible Marka
BBD - Barbados Dollars
BDT - Bangladesh Taka
BGN - Bulgaria Leva
BHD - Bahrain Dinars
BIF - Burundi Francs
BMD - Bermuda Dollars
BND - Brunei Dollars
BOB - Bolivia Bolivianos
BRL - Brazil Reais
BSD - Bahamas Dollars
BTN - Bhutan Ngultrum
BWP - Botswana Pulas
BYR - Belarus Rubles
BZD - Belize Dollars
CDF - Congo/Kinshasa Francs
CHF - Switzerland Francs
CLP - Chile Pesos
CNY - China Yuan Renminbi
COP - Colombia Pesos
CRC - Costa Rica Colones
CUC - Cuba Convertible Pesos
CUP - Cuba Pesos
CVE - Cape Verde Escudos
CZK - Czech Republic Koruny
DJF - Djibouti Francs
DKK - Denmark Kroner
DOP - Dominican Republic Pesos
DZD - Algeria Dinars
EEK - Estonia Krooni
EGP - Egypt Pounds
ERN - Eritrea Nakfa
ETB - Ethiopia Birr
EUR - Euro
FJD - Fiji Dollars
FKP - Falkland Islands Pounds
GEL - Georgia Lari
GGP - Guernsey Pounds
GHS - Ghana Cedis
GIP - Gibraltar Pounds
GMD - Gambia Dalasi
GNF - Guinea Francs
GTQ - Guatemala Quetzales
GYD - Guyana Dollars
HKD - Hong Kong Dollars
HNL - Honduras Lempiras
HRK - Croatia Kuna
HTG - Haiti Gourdes
HUF - Hungary Forint
IDR - Indonesia Rupiahs
ILS - Israel New Shekels
IMP - Isle of Man Pounds
INR - India Rupees
IQD - Iraq Dinars
IRR - Iran Rials
ISK - Iceland Kronur
JEP - Jersey Pounds
JMD - Jamaica Dollars
JOD - Jordan Dinars
KES - Kenya Shillings
KGS - Kyrgyzstan Soms
KHR - Cambodia Riels
KMF - Comoros Francs
KPW - North Korea Won
KRW - South Korea Won
KWD - Kuwait Dinars
KYD - Cayman Islands Dollars
KZT - Kazakhstan Tenge
LAK - Laos Kips
LBP - Lebanon Pounds
LKR - Sri Lanka Rupees
LRD - Liberia Dollars
LSL - Lesotho Maloti
LTL - Lithuania Litai
LVL - Latvia Lati
LYD - Libya Dinars
MAD - Morocco Dirhams
MDL - Moldova Lei
MGA - Madagascar Ariary
MKD - Macedonia Denars
MMK - Myanmar Kyats
MNT - Mongolia Tugriks
MOP - Macau Patacas
MRO - Mauritania Ouguiyas
MUR - Mauritius Rupees
MVR - Maldives Rufiyaa
MWK - Malawi Kwachas
MXN - Mexico Pesos
MYR - Malaysia Ringgits
MZN - Mozambique Meticais
NAD - Namibia Dollars
NGN - Nigeria Nairas
NIO - Nicaragua Cordobas
NOK - Norway Kroner
NPR - Nepal Rupees
NZD - New Zealand Dollars
OMR - Oman Rials
PAB - Panama Balboas
PEN - Peru Nuevos Soles
PGK - Papua New Guinea Kina
PHP - Philippines Pesos
PKR - Pakistan Rupees
PLN - Poland Zlotych
PYG - Paraguay Guarani
QAR - Qatar Riyals
RON - Romania New Lei
RSD - Serbia Dinars
RUB - Russia Rubles
RWF - Rwanda Francs
SAR - Saudi Arabia Riyals
SBD - Solomon Islands Dollars
SCR - Seychelles Rupees
SDG - Sudan Pounds
SEK - Sweden Kronor
SGD - Singapore Dollars
SHP - Saint Helena Pounds
SKK - Slovakia Koruny
SLL - Sierra Leone Leones
SOS - Somalia Shillings
SPL - Seborga Luigini
SRD - Suriname Dollars
STD - São Tome and Principe Dobras
SVC - El Salvador Colones
SYP - Syria Pounds
SZL - Swaziland Emalangeni
THB - Thailand Baht
TJS - Tajikistan Somoni
TMM - Turkmenistan Manats
TND - Tunisia Dinars
TOP - Tonga Pa'anga
TRY - Turkey New Lira
TTD - Trinidad and Tobago Dollars
TVD - Tuvalu Dollars
TWD - Taiwan New Dollars
TZS - Tanzania Shillings
UAH - Ukraine Hryvnia
UGX - Uganda Shillings
UYU - Uruguay Pesos
UZS - Uzbekistan Sums
VEB - Venezuela Bolivares
VEF - Venezuela Bolivares Fuertes
VND - Vietnam Dong
VUV - Vanuatu Vatu
WST - Samoa Tala
XAF - Communauté Financière Africaine Francs BEAC
XAG - Silver Ounces
XAU - Gold Ounces
XCD - East Caribbean Dollars
XDR - International Monetary Fund Special Drawing Rights
XOF - Communauté Financière Africaine Francs BCEAO
XPD - Palladium Ounces
XPF - Comptoirs Français du Pacifique Francs
XPT - Platinum Ounces
YER - Yemen Rials
ZAR - South Africa Rand
ZMK - Zambia Kwacha
ZWD - Zimbabwe Dollars
TMT - Turkmenistan New Manats
ZMW - ERR
XBT - ERR
BYN - ERR
CNH - ERR
MRU - Mauritania Ouguiyas
STN - S
VES - Venezuela Bol?vares
MXV - ERR
VED - ERR
SLE - Sierra Leone Leones